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Getting Started

4
  • Introduction
  • How it works?
  • Rules
  • Terms used

Web Panel help

23
  • Create Seller Account
  • How to Subscribe to a plan
  • How to Add Store
  • Manage Attributes & variations
  • How to manage Add-ons and add-ons groups
  • Add stock quantity to add-on items
  • How to Add Products?
  • Common Errors while adding a product
  • How to Add FAQ to Products
  • How to Bulk Upload Products
  • Dashboard
  • Point of Sale
  • Categories
  • How to Withdraw my sale earnings?
  • How to run Ad Campaigns
  • Manage wallet
  • Manage Seller notifications
  • Manage my store employees/workmates
  • Manage tax Rates
  • Manage Brands
  • How to Manage Orders
  • Payments
  • Return Orders & Refund

Seller App

5
  • Create Account in Seller App
  • How to Add Store?
  • Create Attributes eg Size:S,M,L
  • Add Product (in Seller App)
  • Add product with Size, Color etc

Sell Fast Tips

7
  • Introduction
  • How to Create Campaign
  • Run Ads campaigns
  • Discounts on Products
  • Who Should use variation products
  • Use High-Quality Product Photos
  • Other tips to sell fast

Restaurant

3
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  • Add-on groups
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  • How to Add Store?
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How to Add Store?

2 min read

1️⃣ Choose a Plan #

Watch video below

https://oraezo00storage.s3.us-east-1.amazonaws.com/helpvideos/Clean+Select+plan.mp4

Select a plan that suits you.
New sellers can start with the Free Plan (no payment required).

2️⃣ Add Your Store #

Tap Add Store button at the top on the home screen, or
At the bottom of the screen, click More → Stores → Add Store.

Watch video or continue reading below

https://oraezo00storage.s3.us-east-1.amazonaws.com/helpvideos/Clean+add+store.mp4

Step1: BASIC #

screenshot 2026 08 06 00 26 58 881 png 900×1600 08 06 2026 12 30 am
  1. Enter store/branch name/business name as it is on your license.
  2. Enter email which will receive notifications for this specific store
  3. Enter your store/branch phone number
  4. Toggle to Allow customer pick up if you would like customers to pick their orders from your store physical location

Step2: LOCATION #


Tap Auto Fetch if you’re at the exact location of your store. This will automatically fill in your store’s address details.

screenshot 2026.08.05 23.58.58.597.png (900×1600).png (1920×948)


Select from Map if you want to choose your store location manually by placing a pin on the map.

screenshot 2026 08 05 23 58 58 597 png 900×1600 08 06 2026 12 05 am

How to select location from Map

screenshot 20260806 100704.jpg (1080×2400) (1)
  1. Type in your store location, building name
  2. Tap Done or click enter to auto search location
  3. Tap on Confirm location

Step3: IDENTITY #


✅ Upload your Store Logo (A square logo is recommended for the best display.)

screenshot 2026.08.06 00.41.25.865.png (900×1600)

➖ Upload your Store Banner (A landscape banner is recommended for the best appearance.)

Step4: DOCUMENTS #

screenshot 2026.08.06 00.42.48.681.png (900×1600)

Address Proof : This can be a photo of your physical store with a poster showing your business name and location. Any government document showing your registered business name and location, rent receipt, electricity bill etc

Statement: upload a bank statement or mobile money statement for the account you want us to send your money after a successful order delivery.

Tax Name: eg VAT

TIN or NIN : Enter your Tin number or enter your national ID number

Step5: Bank #

This is the account we will use to send your payment after a successful withdrawal request.

screenshot 2026 08 06 00 45 59 532 png 900×1600 08 06 2026 12 47 am


Enter your bank account or Mobile Money details so we can send your payouts after your orders are successfully delivered.

Don’t have a Business License? #

If you have a National ID and a physical store location, tap Talk to Live Person. Our support team will be happy to guide you through the next steps so you can continue with your seller registration.

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Updated on August 6, 2026
Create Account in Seller AppCreate Attributes eg Size:S,M,L

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Table of Contents
  • 1️⃣ Choose a Plan
  • 2️⃣ Add Your Store
    • Step1: BASIC
    • Step2: LOCATION
    • Step3: IDENTITY
    • Step4: DOCUMENTS
  • Step5: Bank
    • Don't have a Business License?

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